Smart Collaboration

16SMART COLLABORATION

My hope is that many readers will find all four of these role-

specific chapters interesting and useful—even the chapters that speak

explicitly to the needs of a different constituency from their own.

Certainly, a firm’s senior leaders benefit from knowing what makes

those coming up behind them tick. Equally important, those

younger people who aspire to move up the ladder should know

why the boss acts the way he or she does—especially on the crucial

ground of collaboration.

Chapter 7 explores how the lessons and prescriptions in this

book apply to complex organizations well outside the perimeter of

professional service firms: Do fundamental truths about collabora-

tion apply more broadly?

My answer—which grows out of an in-dept ...