THE BIG PREMISE: EQUIPMENT IS UNFORGIVING
Many people think that the biggest problem with VC technology is frequent equipment breakdowns. That certainly is an issue.
But an even bigger issue than breakdowns is what happens when the VC equipment operates perfectly. It is extremely unforgiving.
If you do something to VC equipment, it does something in return. When working with a voice-activated camera, for example, if you have not muted your microphone, the camera will expose you on the monitor the moment you blow your nose. When you thump on a microphone, it will register that sound. If you retract your ballpoint pen within twenty-five feet ...