This map has been the most difficult one for me to write and I’ve worried that you might find it too dark to read. So I’d like to tell you a little about this map and its origins.

The world I know best is that of large organizations and governments; I’ve worked in many countries and at all levels, from CEOs and cabinet ministers to staff and hourly workers. I have direct and frequent experience with what I’ve written here; daily these dynamics severely impact those in large bureaucracies with whom I work.

As this map took shape, as I linked together so many destructive dynamics, it was impossible not to succumb to anger ...

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