Chapter 16

The CIO Guide to Social Collaboration

In This Chapter

arrow Understanding how to integrate your social collaboration solution

arrow Evaluating the needs of users and the enterprise

arrow Planning for long-term success

arrow Charting your course for future integration

arrow Understanding the importance of social collaboration tools

Technology leaders have the same interest in social collaboration as other executives: to help communicate, collaborate, and get the teams reporting to them functioning better. The emphasis in this chapter is on technology leadership strategies for using social collaboration, rather than the kind of tips on leading through social collaboration that I share in the preceding chapter. If you’re a chief information officer (CIO) or chief technology officer (CTO), read Chapter 15 because it applies to you, too. This chapter addresses the additional responsibilities you have that other executives don’t.

Regardless of whether the title is CIO, VP of IT, or some newfangled title ...

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