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Social Media for Trainers: Techniques for Enhancing and Extending Learning by Jane Bozarth

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In Class

The stream created as people tweet during classes or live conference sessions is known as the “backchannel.” (If you’ve spent much time in webinar-type classes, you’ve seen the running participant text chat that often occurs during sessions. The Twitter backchannel can look much like that.) For some reason this one seems to be hard for trainers, who take it as a sign of disrespect or inattention. But why is someone typing on a BlackBerry different than their writing notes on a legal pad? They can send tweets as a recap of the session to themselves, to co-workers not in attendance, or even to their bosses, who—most trainers wish—were more aware of what happens in training.
This can also provide the trainer with insight as to what ...

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