How is this book organized?
This book opens with an overview of social media tools and current trends, as well as a review of key terms. Chapters then provide in-depth coverage of four distinct types of tools: microblogs, communities, blogs, and wikis. Each chapter offers a long list of ideas for activities, discussion topics and formats, and exercises using the tool being discussed. The book concludes with an overview of the bigger picture—social learning—and suggestions for gaining organizational support for change.