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Social Media for Trainers: Techniques for Enhancing and Extending Learning by Jane Bozarth

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Choosing What to Use When

Think of the different technologies as “tools,” for that’s what they really are, and choose the one that suits your instructional goals. Facebook is a hammer, a wikis is a saw, and each is suited to different overarching goals. It is tempting—and I am often asked—to offer one answer for a given situation. (As in, “If you want to have a community, then use Facebook. If you want to do collaborative work, use a wiki.”) It just isn’t that simple. Many different tools can support a community: It may surprise you to hear that my own “best” community, for my own development, exists among my Twitter contacts. Most tools will allow you to have discussions or do collaborative work. You’ll need to choose things that support ...

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