10Can AI Emulate Soft Skills?

The Future of Work in the Balance

Ricardo Murcio, Germÿn Scalzo, Javier Pinto

Introduction

The study of Soft Skills has captured the attention of researchers for centuries but particularly in the last decades (Massaro et al., 2016, Lepeley, 2017, Lepeley & Albornoz, 2013). To a large extent, the growing interest in Soft Skills is induced by growing demands for people with strong Soft Skills in organizations across the workforce. Worldwide, the demand has spurred by exponential attention in recruitment and selection processes (Andrews & Higson, 2008) considering that in the short term, Soft Skills contribute to improving the social environment in the organization and overtime affect results related to performance, ...

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