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Software Design for Six Sigma: A Roadmap for Excellence by Basem El-Haik, Adnan Shaout

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Chapter 9. SOFTWARE DESIGN FOR SIX SIGMA (DFSS): A PRACTICAL GUIDE FOR SUCCESSFUL DEPLOYMENT

INTRODUCTION

Software Design for Six Sigma (DFSS) is a disciplined methodology that embeds customer expectations into the design, applies the transfer function approach to ensure customer expectations are met, predicts design performance prior to pilot, builds performance measurement systems (scorecards) into the design to ensure effective ongoing process management, leverages a common language for design, and uses tollgate reviews to ensure accountability

This chapter takes the support of a software DFSS deployment team that will launch the Six Sigma program as an objective. A deployment team includes different levels of the deploying company leadership, including initiative senior leaders, project champions, and other deployment sponsors. As such, the material of this chapter should be used as deployment guidelines with ample room for customization. It provides the considerations and general aspects required for a smooth and successful initial deployment experience.

The extent to which software DFSS produces the desired results is a function of the adopted deployment plan. Historically, we can observe that many sound initiatives become successful when commitment is secured from involved people at all levels. At the end, an initiative is successful when crowned as the new norm in the respective functions. Software Six Sigma and DFSS are no exception. A successful DFSS deployment is people ...

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