Chapter 8. Getting It Out the Door
I have on occasion claimed that I can build the perfect product. Just don’t ask me to ever ship it.
As soon as you require that I ship a product on a given date, I can guarantee you that the product will be imperfect. It will disappoint someone along some dimension. It will lack some feature, exhibit some annoying minor bug, or will lack some piece of documentation. No doubt there will be rough edges in its user interface. If only we had more time...
This is not a phenomenon unique to software products. A shipped product is always a compromise between the product we would ideally like to ship—the one that approaches perfection—and the one we really need to ship because we must begin generating revenue. And sometimes, ...
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