8. Reporting Bugs



“A group of programmers were presenting a report to the Emperor. “What was the greatest achievement of the year?” the Emperor asked. The programmers spoke among themselves and then replied, “We fixed 50% more bugs this year than we fixed last year.” The Emperor looked on them in confusion. It was clear he did not know what a “bug” was. After conferring in low undertones with his chief minister, he turned to the programmers, his face red with anger. “You are guilty of poor quality control. Next year there will be no bugs!” he demanded. And sure enough, when the programmers presented their report to the Emperor the next ...

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