What to Measure
It’s so hard to measure the things you really, really want. In Software Engineering: An Idea Whose Time Has Come and Gone? [DeM09] Tom DeMarco said, “Most things that really matter–honor, dignity, discipline, personality, grace under pressure, values, ethics, resourcefulness, loyalty, humor, kindness–aren’t measurable.” You’ll generally need to track proxy measurements for your ultimate goals. You’ll want proxies that tend to mirror success well, have enough variety to avoid blind spots, and give you early indication when things are going wonky.
Measuring Delight
You’d like to measure the impact that your work has on the lives of people or the finances of the organization. Michael J. Tardiff tweeted, “Completing requirements ...
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