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Chapter 10
Measuring External
Product Attributes
A
engineering is to improve the
quality of soware products. But quality, like beauty, is very much in
the eyes of the beholder. In the philosophical debate about the meaning of
soware quality, proposed denitions include:
• Fitness for purpose
• Conformance to specication
• Degree of excellence
• Timeliness
However, from a measurement perspective, we must be able to dene
quality in terms of specic soware product attributes of interest to
the user. at is, we want to know how to measure the extent to which
these attributes are present in our soware products ...