
Metrics for Decision Support ◾ 321
• Requirements and specication. Contains variables relating to the
extent to which the project is likely to produce accurate and clear
requirements and specications.
• Process quality. Contains variables relating to the quality of the
development processes used in the project.
• People quality. Contains variables relating to the quality of people
working on the project.
• Functionality delivered. Contains all relevant variables relating to the
amount of new functionality delivered on the project, including the
eort assigned to the project.
Total team
size
Communications
management
quality
Subcontract
management ...