Chapter 14. Putting It Together

An ownership transfer exercise is a layered program. It needs to be viewed through two lenses: one focusing on execution and the other on change management.

The previous chapters talk about the implementation phase of the ownership transfer. Figure 14.1 provides a single view of the many different nodes to consider in this form of exercise.

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Figure 14.1 Mind map—ownership transfer

Change Management

An ownership transfer is a change management exercise as well. Some changes are subtle, and some are not. Many unstated expectations may only come out during moments of frustration. As with the example of a new baby, ...

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