Chapter 3

Defining software quality characteristics to facilitate software quality control and software process improvement

I. Fleming,    SQA.net, USA; SugarCRM Inc., Cupertino, CA, USA

Abstract

This chapter examines the structure and purpose of three pioneering and popular software quality characterization models (McCall, Boehm and ISO 9126), in order to assist software professionals in quantitatively specifying and measuring software attributes for software quality control and ongoing process improvement.

The three software quality characterization models are analyzed in order to identify and understand the nature of structures that are able to define desired quality factors and associate them with the ways and means of incorporating and ...

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