Having a properly configured converged data network that services both voice and data can be difficult to troubleshoot when certain information is missing. For example, knowing that there is an issue with phone calls dropping off an IP phone due to a data network issue can be difficult to resolve. SolarWinds VoIP & Network Quality Manager can help.
VoIP & Network Quality Manager can monitor your organization's VoIP call performance, verify your IP service level agreement and Quality of Service policies, search and filter call detail records, and provide WAN performance alerts. More information about VoIP & Network Quality Manager can be found at http://www.solarwinds.com/voip-network-quality-manager.aspx.