any number of the elements on the window to drill down to a more detailed
view of that element (that is, those not in any of the Loyalty programs).
We also can select the “Drill Through” option, which goes directly into a more
detailed report supporting the data contained in this chart on the dashboard
(Figure 3-6).
Figure 3-6 A detailed report presented after choosing to drill through from an overview report
8.Clicking the Back icon () of the report returns the viewer to the previous
window.
So, as with the CEO of the retail company, we are able to view the details of the
three loyalty prog
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