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Chapter 11 Outlook Essentials
What’s New in Office 2003
Outlook is one of the newer members of the Office family, but it’s had more than its share
of growing pains through the years. With each revision since its introduction in Office 97,
Outlook has undergone wholesale changes. Its shortcomings and idiosyncrasies have made it
difficult to set up and have been a source of endless frustration for support professionals and
(ahem) computer book authors.
Despites its glitches and growing pains, Outlook has taken center stage in Office. If you use
Outlook as your e-mail client at work or home, it’s probably the first program you open
when you turn on your ...