Using Windows/MSN Messenger to Communicate with Contacts
Outlook offers to merge items only when the name you enter in the Full Name field is
absolutely identical to an existing item, and the offer is good only when you create the
duplicate item. If you’ve added several items to your Contacts folder that refer to the same
person with slightly different names—William Gates and William H. Gates, for example—
you can use a sneaky workaround to merge the data:
1.Open the master item—the one that contains the record you want to merge other
information into. Copy the contents of the Full Name field to the Clipboard and close
the item.
2.Open the second ...
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