Special Edition Using® Microsoft® Office Outlook® 2003

Maximizing Productivity with Outlook Shortcut Keys

Computer users typically fall into one of three categories:

• Keyboard Phobic— Users who would prefer if the keyboard didn't exist. They typically type with two fingers or hunt and peck very slowly.

• Keyboard Power Users— Users who use the keyboard for everything and think the mouse only slows them down.

• General— Users who type fairly well, but use the mouse for all menu navigation.

For those power users whose fingers fly over the keyboard faster than would seem humanly possible or even for those users who just want to save a little time, Outlook offers keyboard shortcuts for almost all operations that are typically mouse-driven.