Special Edition Using® Microsoft® Office Outlook® 2003

Working with Contact Items

The previous chapter showed you how to create contacts. Now that you've created a number of contacts, you can begin working with them. Your Contacts folder can store and organize many hundreds of details about the people you need to communicate with for business and personal reasons. Not only can you store information about these contacts, you can use these contacts to perform a variety of tasks, including sending letters and emails, printing phone books and corporate address lists, and tracking contact activities.

You can display a map of a contact's address, call the contact, send a task request, or link other Outlook documents to a particular contact. You can also customize the view of your Contacts folder to display ...