Special Edition Using® Microsoft® Office Outlook® 2003

Improving Your Outlook

I've provided a significant amount of information on the different features of Business Contact Manager in this chapter. However, information isn't much good if you can't apply it to your own business. This section explores several different business applications in which Business Contact Manager can help your business manage accounts, contacts, and opportunities.

The Box Salesman

BCM is designed for a single salesperson to manage accounts, contacts, and opportunities. A box salesperson might have 10 or 15 major accounts with 30 or 40 contacts spread over those accounts. In addition, the salesperson might be pursuing another 20 new opportunities—some for existing accounts and some for new, potential accounts. Business Contact ...