Providing Robust Search Services for SmallTime

SharePoint Portal Server is really starting to catch on at SmallTime! This latest project, to provide superior search capabilities for the Product Support organization, hopes to capitalize on the flexibility of the Portal's dashboard site to create a central point of access. By doing so, Product Support will not just tweak their existing search services. Instead, they will actually consolidate search services throughout the Product Support department, and provide a robust department-wide utility for working smarter (see Figure 21.3).

Figure 21.3. Note the multiple GUI interfaces and various standalone “search service” systems employed prior to the SharePoint Portal Server implementation. Afterward, ...

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