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About the author
Chapter 1: Special libraries
What is a special library?
What is a ‘special librarian’?
Mission of special libraries
History of special libraries
Special libraries versus other kinds of libraries
Special Libraries Association
Characteristics of special libraries
Services of special libraries
From traditional library services to knowledge management
Clientele, clients, users
Competencies and skills of special librarians
Relations with the parent organisation
Relations between library manager and library staff
Cooperation with peer libraries ...