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Implementation of a knowledge management centre at a special library

Abstract:

For many reasons a special library is the appropriate place to be transformed to a knowledge management centre. In addition to their traditional library skills, information professionals have to possess particular competencies to carry out the knowledge management project. It is essential for the special library to get support from senior management during all the stages of the project. It is a change management project and involves changes in corporate culture, too. A strategy should be followed: to execute a knowledge management audit, needs analysis and inventory of current situation and services; to report about the goals; to make a SWOT analysis; and to prepare ...

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