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Special Libraries as Knowledge Management Centres by Eva Semertzaki

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Epilogue

It is widely acknowledged that librarians have been acting as knowledge managers for years because they are the professionals who bring the right information to the right people at the right time to help them make the right decisions. This is particularly true for special librarians because they are aware of the subject domains of the organisation, but also of the associated experts all over the enterprise. Therefore, they behave as mediators to bring the right people with the right information and knowledge together. The activities of finding the pertinent documents and sources, locating experts and seeking answers to respond to users’ queries fall within the realm of the special librarians’ working life. Hence, the knowledge management ...

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