Acknowledgments

Trying to decide who should be acknowledged and for what is difficult. I’d like to thank my spouse, Kim. Kim is a writer who knows the ups and downs of the trade well. Her support has kept me going through system crashes and a lack of word flow. Her most important words were “Keep at it; it’s a process.” I appreciate the patience of my daughters, Hannah and Chloe, as they dealt with a dad who is “always at his computer.” In terms of technical help, a number of people at Microsoft are on my side: Thomas Rizzo, Kirsten Ward, Matt Nunn, Mark Wistrom, Willis Johnson, Donald Farmer, Kamal Hathi, and many more. I’d also like to thank my technical reviewers, whose fresh eyes made the quality all that much better: Paul Irvine, Glenn Berry, ...

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