Introduction

We are continually faced with a series of great opportunities brilliantly disguised as insolvable problems.

— John W. Gardner Secretary of Health, Education and Welfare under Lyndon Johnson

One reality of business that seasoned executives know well—often by learning it the hard way—is that introducing and implementing breakthrough change is an uphill battle. No matter how necessary the change or how seemingly evident the need, this process demands continuous hard work. This book is designed to help you understand and overcome the difficulties in finding and advancing a smoother path.

The problems leaders face are perhaps more pervasive today, given the accelerated pace of business in a much flatter world. However, problems also ...

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