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Staff-Less Libraries by Carl Gustav Johannsen

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2

Open Library Service in a Broader Perspective

Abstract

The chapter has two main purposes:

1. To locate the open library concept and practice in a longer library history perspective along with developments like open shelves and automated delivery and checkout.
2. To compare staff-less solutions in libraries to similar practices in other public sector institutions and in various business contexts.

The purpose is to enable a discussion of ideas to get inspiration from and also to identify significant differences between the development of libraries and other public and private institutions. The chapter aims to uncover a number of similarities between similar trends such as self-service shops in the private sector, but it also points out differences, ...

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