Chapter 2. Purpose
The Big Ideas
• Aligning on process purpose is a smart, simple way to improve decision making.
• Designing our work around process purpose helps us quickly identify how to achieve optimal business value.
• Strategic decision filters can be cascaded throughout the organization to dramatically improve organizational alignment.
An IT Project Death March
Do you remember the first time you had that sinking feeling? When you realized that, in spite of your best plans and intentions, the IT project you were leading was never going to generate enough value to justify itself? For me, the sinking feeling that triggered my soul-searching occurred at the halfway point of a 14-month, $27 million enterprise resource planning (ERP) project. ...
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