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Stand Back and Deliver: Accelerating Business Agility by Kent McDonald, Todd Little, Niel Nickolaisen, Pollyanna Pixton

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Chapter 5. Decisions

The Big Ideas

• Business decisions focus on delivering value to the organization and to the marketplace. Life is much better if everyone in the organization understands what generates value and makes decisions that improve value.

• You can develop a value model that helps you make better decisions, but this model is not just a calculation that generates a numerical value. Instead, it is a conversation that you should revisit often, especially when conditions change.

What Do We Do? When Do We Do It?

This just might be one of the hardest project decisions you have ever had to make. The vice president of operations is convinced that she needs a new warehouse management system (WMS) and she has the cost–benefit analysis to ...

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