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Stand Back and Deliver: Accelerating Business Agility by Kent McDonald, Todd Little, Niel Nickolaisen, Pollyanna Pixton

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Chapter 6. Leadership “Tipping Point”

The Big Idea

In this chapter, we consider how you can put our tools to work as a leader. Part of your task as a leader is to address the issue of how and when to step back versus how and when to step up without rescuing your teams. We call this the leadership “tipping point.”

Leaders can stifle progress when they interfere with team processes. At the same time, they don’t want to go over the cliff and deliver the wrong results. Sometimes leaders should stand back and let the team work, and sometimes they should step up and lead. But how do we decide which is which?

Stepping Back

Let’s start with stepping back. You hired your staff members for their abilities to address issues, solve problems, and create ...

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