Index

3Cs (competence, commitment, and confidence), 139

4Cs for developing others, 123–124

70-20-10 guideline for learning, 18–19, 50, 84, 104

A

accountability

employees, 22–23, 85

managers and supervisors, 13

action learning, 161–162

agility, 165

alignment, 67–68, 93, 120

Alvarez, Ralph, 39

artificial intelligence (AI), 165–166

automation, 50

B

barriers to applying what has been learned, 44

barriers to program creation

assessing, 52

perceptions about training, 43

preparing for roadblocks, 48

return on investment, lack of, 43–44

time constraints, 42

blended learning, 109, 163

board. See talent development board

Booher, Dianna, 20

British Telecom Dare2Share example of a successful training program, 44–45

budgeting for talent development. See also ...

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