Help! Getting It When You Need It
In This Chapter
Searching for Help topics on your own
Using Etsy FAQs
Receiving personalized answers to your questions
Yes, Etsy is super-easy to use. But that doesn’t mean you won’t ever need a little help. Fortunately, Etsy maintains copious resources to help members find answers to all their burning questions. (Well, answers to their burning questions about using Etsy, anyway.) In this chapter, you discover all the ways you can get help on Etsy.
Search and Rescue: Searching for Help on Etsy
Given the proclivity of Etsy users for DIY, it’s no surprise that the site offers tools for finding help on your own. Perhaps the easiest of these is the Search Help tool, which enables you to search the site’s Help information for the answers you need by entering a keyword or phrase.
To use the Search Help tool, follow these steps:
1. Click the Help link that appears along the top of any Etsy page.
The Help page opens (see Figure 22-1).
2. Type a keyword or phrase in the Search Help field at the top of the page.
3. Click the Search Help button.
Etsy displays a list of articles, or answers, that match your criteria (see Figure 22-2).