CHAPTER21

Managing and Training Your Employees

In This Chapter

  • Why training is the foundation of effective management
  • Training exercises for your staff
  • How to motivate your staff by making work fun
  • Ways to reduce employee turnover

Training should be an ongoing process in restaurant work. It’s an essential element of effective management. In this chapter, we’ll talk about how to train and manage your restaurant staff.

When you open a new restaurant, start by hiring managers and chefs. We’ll discuss the importance of training them first, to get them thoroughly prepared for executing your concept and using your systems, before you allow them to ...

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