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List of Figures
Figure 1.1 SPC adds value to business processes
Figure 2.1 Results of rules 1 and 2 of Deming’s funnel experiment
Figure 2.2 Run chart of sales
Figure 3.1 General form of the control chart
Figure 3.2 Normal distribution
Figure 3.3 Normal distribution tipped on its side
Figure 3.4 Control chart for individuals
Figure 3.5 Data entry and histogram using Minitab 18
Figure 3.6 Control chart for individuals for tons of coal per week
Figure 3.7 Screen for selecting pattern rules in NWA Quality Analyst 6.3
Figure 3.8 Process out of control—one point beyond UCL
Figure 3.9 Process out of control—eight points on falling trend
Figure 3.10 Process out of control—eight points above CL
Figure 3.11 Process out of control—zone rules
Figure 3.12 ...