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Statistical Process Control for Managers, Second Edition by Victor E. Sower

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List of Tables

Table 3.1 Tons of coal produced per week arranged in time series

Table 4.1 Part weights for units in 12 samples

Table 5.1 Calculation of the delta statistic

Table 5.2 Sample sizes for control chart in Figure 5.5

Table 6.1 Inspection record for automotive finishes

Table 6.2 Inspection record for coating defects

Table 7.1 Cp and ppm defective

Table 7.2 Sample data

Table 8.1 Dimensions of service quality

Table A.1 Data C1 arranged in time series

Table A.2 The empirical rule applied to the distribution in Figure A.2

Table A.3 Control limit calculations

Table A.4 Process capability indexes

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