The Realm of Management

We have intentionally structured our organizations so as to exclude those doing the core work from planning, organizing, and controlling their own work. We admonish managers to put down their tools, take off their lab coats, put on a jacket, and get to the business of watching others work. And we have titles and labels that separate the management class from the working class: exempt/nonexempt, salaried/hourly, manager/individual contributor. These classifications of employees grew out of the industrial age, which put a premium on specialization, clearly defined roles, economies of scale, and large-is-beautiful thinking.

The managerial class begins at the second level of supervision and extends upward. This is the realm ...

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