The Trail Is Inside Out

In any reform effort, the hardest change is the inside work, the emotional work. Creating partnership in a work setting is a shift in beliefs and a personal shift in the way we make contact with those in power. And with those we have power over. These are issues for the artist in us to revisit. Our first instinct is to want to engineer change. To focus on what is outside of us.

It is easiest to change those things that are easiest to talk about. So we focus on structure, roles, responsibilities. We have intense discussions about innovative pay systems, self-management strategies, and the elements of innovation management. Discussion of what is concrete and visible and measurable is the engineer in us at work. The engineering ...

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