INTRODUCTION

Tune-ups, Turnarounds, Transformations, and Take offs

I’ve been accused in print of having the attention span of an infant. I’m not quite that bad, but I have absolutely no patience with introductions to books that are more than a few pages long, and even when they’re relatively brief I tend to skip through them. I’m definitely in a hurry. I want the information that’s on the page, and I want it now!

Assuming that you’re in a hurry too, I’m going to keep this short. Stop Whiningand Start Winning is filled with leadership and management techniques accumulated in the course of twenty-five years—and still counting—in sales, fifteen of which were spent in general manager assignments running operations with roughly $100 million ...

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