Chapter 3
Knowing Your Audience to Make Them Heroes
IN THIS CHAPTER
Assessing your last presentation
Seeing your target
Focusing on your audience, purpose, and key issue
Understanding what questions your audience will want answered
To improve communication, work not on the utterer, but on the recipient.
—PETER DRUCKER, AMERICAN BUSINESS PHILOSOPHER AND AUTHOR
Every presenter must remember four important words: It’s not about me! When your audience walks into the room, they’re thinking, “What’s in it for me?” Perhaps you think you already know your audience, but do you actually understand their (hidden) agendas or what keeps them up at night? In this chapter, you find out how to better understand your audience, their purpose and key issue, and the questions you need to address to create a presentation that will make each person feel like you’re speaking directly to them.
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