5
Stories That Show Change
Early in my training career, I was assigned to design and teach a course on sensitivity. However, I was unsettled by the prospect of doing so. While our basic, corporate curriculum consisted of professional development courses—or what are commonly referred to as soft-skill courses (a label I reject; there is nothing “soft” about interpersonal skills)—customized requests for training were usually on technical topics or content intended to support new initiatives. I didn’t know what prompted the request, but I did know that training could support an implemented solution—not be the solution itself. I hoped they knew that too.
I met with the manager who made the request. I was still new to training needs assessments, but ...
Get StoryTraining: Selecting and Shaping Stories That Connect now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
