Making Sure the Changes Stick
It’s only when the tide goes out that you learn who’s been swimming naked.
Years ago, co-author Mike Katzorke was riding up the New Jersey Turnpike with his boss one beautiful spring afternoon after a meeting at the University of Pennsylvania’s Wharton School, which invested considerable effort in the study of supply chain management.
He found himself thinking about the discussions and what he had observed over his career relative to what a few good companies had achieved in transforming three-bids-and-a-cloud-of-dust purchasing into strategic supply management and then toward supply chain management. He came to the realization that they had all made progress, ...