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Straight To The Bottom Line by Shelley Stewart, Michael Katzorke, Douglas Smock, Robert Rudzki

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22

Consultants

To Use or Not to Use — That Is the Question

In 1997, a book about consultants was published, and it sent ripples through the consulting industry and corporate America. Titled Dangerous Company: Management Consultants and the Businesses They Save and Ruin, it was both a practical guide for the effective use of consultants by potential customers and an exposé of the consulting industry’s business development and consulting practices. It also pointed out that the lack of active management by the client company can result in large consulting bills without discernible benefits.

Three of the four authors of Straight to the Bottom Line™ have used consultants during their careers. Their experiences confirm that consultants are not inherently ...

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