Strategic Corporate Responsibility

Book description

In her book, Dr Ulpiana Kocollari presents a unique contribution to the debate on Corporate Social Responsibility and Sustainability by clearly expressing how the configuration of a firm’s social dimension can help identify inclusive corporate governance models, define innovative management processes and reshape performance measurement systems for the evaluation and assessment of sustainable economic, social and environmental results.

Moving a step further, a firm’s social dimension is defined within the configuration of stakeholders – resources – rewards patterns intrinsic to their interactions with their environment and embedded in their business activities. Based on this approach, a framework is provided to guide firms in identifying management activities grounded in and suited to their prevalent patterns, in order to support current and future strategies and establish adequate measurement and communication tools for pursuing their mission.

The book contains original theoretical and empirical material and particular attention is paid to the principal social and environmental impact measurement models (i.e. Global Reporting Initiative, Social Return on Investments, Social Balanced Scorecard, etc.), analysing their main features in order to pinpoint their adequacy in assessing the social dimension and to tailor their use more closely to the specific patterns to which they refer. Finally, a detailed application of the analysis framework, which the author has identified is proposed for Innovative Start-Ups with a Social Goal and for Benefit Corporations, in order to detect the patterns embedded in their social dimension and their distinctive traits, which influence their management and measurement processes.

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Table of Contents
  6. List of figures and tables
  7. Acknowledgments
  8. Introduction
  9. 1. The social dimension of firms
    1. 1.1. The firm’s overall system
    2. 1.2. Grounding relationships within the firm’s overall system: Stakeholder Theory
    3. 1.3. Definition and coordinates of the firm’s social dimension
    4. 1.4. The drivers of the firm’s social dimension
      1. 1.4.1. Corporate governance
      2. 1.4.2. The role of communities, culture and values in the firm’s management
      3. 1.4.3. The role of market and competition in firms’ management
    5. 1.5. Representation of the firm’s social dimension
  10. 2. The social dimension in the firm’s management
    1. 2.1. Corporate Social Responsibility in the firm’s social dimension
    2. 2.2. Operationalizing Corporate Social Strategy
    3. 2.3. Communication within the firm’s social dimension
      1. 2.3.1. Non-financial disclosure
      2. 2.3.2. CSR communication
    4. 2.4. A theoretical framework for managing social and economic dimension patterns
    5. 2.5. Managing the social dimension for innovation
      1. 2.5.1. Managing social innovation through the firm’s social dimension
    6. 2.6. Crisis management through the lens of the social dimension framework
      1. 2.6.1. Communicating crises to stakeholders
  11. 3. Measuring Firm’s Social Dimension drivers and performance
    1. 3.1. Firm’s accountability
      1. 3.1.1. Mandatory Non-Financial Disclosure
      2. 3.1.2. Non-Financial Disclosure in the European Union
    2. 3.2. Choosing the right measure
      1. 3.2.1. The purpose of the measurement process
      2. 3.2.2. The scale of the measurement process
    3. 3.3. Models and tools for social accounting
      1. 3.3.1. Value Added Statement (VAS)
      2. 3.3.2. Costing Models (CM)
      3. 3.3.3. Social Return on Investment – SROI
      4. 3.3.4. Social Balanced Scorecard (SBSC)
      5. 3.3.5. Global Reporting Initiative (GRI) – Sustainability Reporting Standards
      6. 3.3.6. Integrated Reporting
      7. 3.3.7. Auditing and assurance of the social performance – AA1000
      8. 3.3.8. ISO14000
      9. 3.3.9. Social Accountability 8000 (SA8000)
    4. 3.4. Social accounting process
      1. 3.4.1. Account identification and data gathering
      2. 3.4.2. Elaboration and evaluation of the data
      3. 3.4.3. Reporting and auditing
      4. 3.4.4. Management control
  12. 4. Innovative Startups with a Social Goal (ISSG)
    1. 4.1. The social and economic dimensions in the case of Innovative Startups with a Social Goal
    2. 4.2. Social and economic dimensions in Social Enterprises
      1. 4.2.1. The development of Social Enterprises: different contexts, different paths
      2. 4.2.2. Community – culture – rewards patterns in Social Entrepreneurship
    3. 4.3. The Italian SE context – Innovative Startups with a Social Goal (ISSG)
    4. 4.4. The configuration of an ISSG’s social and economic dimensions
    5. 4.5. Models and tools for measuring the social dimensions of ISSG
    6. 4.6. Conclusions
  13. 5. Benefit Corporations
    1. 5.1. Benefit Corporations: an innovative configuration of firms’ social and economic dimensions
    2. 5.2. Italian Benefit Corporations
    3. 5.3. The configuration of Benefit Corporations’ social and economic dimensions
    4. 5.4. The accountability of B Corps: the B Impact Assessment
      1. 5.4.1. Economic and Social Impact
    5. 5.5. Conclusions
  14. 6. Final Considerations
    1. 6.1. Final considerations
  15. References

Product information

  • Title: Strategic Corporate Responsibility
  • Author(s): Ulpiana Kocollari
  • Release date: May 2018
  • Publisher(s): Routledge
  • ISBN: 9780429822971