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Strategic Employee Surveys by Jack W. Wiley

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Chapter 5. Employee Surveys as Leading Indicators

Employee survey results can serve as leading indicators of business success. This is the most proactive, or "offensive," reason for conducting a survey and is becoming an increasingly common reason in the globalized, competitive marketplace. More management teams have come to believe not only that a more positive and engaged workforce will deliver stronger business performance, but that superior results can be achieved by understanding and taking action on employee survey-based leading indicators of business success. Still, this purpose for conducting an employee survey is in actual practice neither fully understood nor fully optimized. In this chapter, I provide a brief overview of the history ...

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