11 Lessons Learned
11.1 Learning from the Past to Prevent Future Occurrences
Learning from the experiences of the past is just what lessons learned are about. Lessons of the past can include lessons that resulted from the actions or activities that produced favorable or unfavorable conditions and results. Using the knowledge gained from performing activities to avoid the same or similar results is at the core of the purpose for utilizing lessons learned. Effective use of the concept involves having a credible process to identify, evaluate, document, validate and communicate what has been learned and its applicability to the business in which it is being applied. Most organizations have a lessons learned program that includes internal lessons ...
