Strategic Excellence in the Architecture, Engineering, and Construction Industries

18Onboarding

18.1 INTRODUCTION

Onboarding is the initiation or orientation process that organizations use to familiarize new employees and clients with the company. Starting a new job or working with a company for the first time can be a nerve-racking experience filled with anxiety and uncertainty. An effective onboarding process can help move past those initial anxious feelings and move on to more positive and productive feelings.

Many organizations don’t take the time to develop and put into action an onboarding process for a variety of reasons. However, it is important to understand that the orientation process is happening with or without the organization’s involvement. A formal onboarding program simply converts the orientation process ...