16 Information Technology andOrganizational DecisionMaking

The effects of advancedinformation technologies onorganizational design,intelligence and decision making

G. P. Huber

This chapter sets forth a theory of the effects that computer-assisted communication and decision-aiding technologies have on organizational design, intelligence, and decision making. Several components of the theory are controversial and in need of critical empirical investigation. The chapter focuses on those technology-prompted changes in organizational design that affect the quality and timeliness of intelligence and decision making, as contrasted with those that affect the production of goods and services.


This chapter draws on the work of organizational ...

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